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Q?
When will my order arrive?
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A.
In the current circumstances it is impossible to give accurate guidance on this, but where possible we will advise you a tracking number so that you can track the delivery of your order.
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Q?
What happens if on receiving my item it is not what I expected?
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A.
Please contact us and we will endeavour to understand the reasons why your expectations have not been met and seek to rectify them.
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Q?
How much was item # XXXX sold for?
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A.
Sorry, but our policy is not to disclose the prices of sold items.
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Q?
I have an antique instrument; how much is it worth?
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A.
To determine the value of an antique, we need to appraise it. Appraisals take time, and time equals money. Ask us for a quote to appraise your item, however we reserve the right to decline appraisal requests.
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Q?
Would Akrona Instruments be interested in buying an item from me?
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A.
Possibly. You are welcome to send us details for consideration. However, we cannot consider items unless you advise an asking price.
